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Use of private information policy (GDPR)

Last updated: 25th May 2018

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Our policy covers

  1. Why we value your privacy
  2. How we collect information
  3. What information we hold
  4. Where we store your information
  5. What we use your information for
  6. Who’s responsible for your information at our company
  7. Who has access to information about you
  8. The steps we take to keep your information private
  9. How to complain
  10. Changes to the policy

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our volunteers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry, process your application, and support you as a volunteer mentor.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

 

What information we hold

When you contact us by email or through our website, we collect your name, email address, phone number, background information, and reference if you’ve given us that.

Where we store your information

When you contact us by email or through our website, we store your information in WordPress, our Customer Relationship Management (CRM) software. We chose this system partly for their commitment to security.

What we use your information for

We use your contact information to process your application and support you as a mentor. We will retain your information if you are successful in your application to mentor and will keep this whilst you are an active mentor with IMN.

Who’s responsible for your information at our company

Alastair Wilson, our director, is responsible for the security of your information. You can contact him by email at [email protected] or by phone on 0141 444 8108 if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Alastair Wilson by email at [email protected] or by phone on 0141 444 8108. If you’re the letter writing type, send your envelope to Intergenerational Mentoring Network, School of Education, Level 6 Curran Building, room 636, 101 St James Road, Glasgow, G4 0NS

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.